Frequently Asked Questions

Got Questions?

Answers about antenna installation, repairs, upgrades, TV reception, Starlink, and cutting the cord across West Michigan.

Call

24/7/365

Email

Contact forms

Schedule

Book online

Antenna
TV Issues
Weather
Costs

Have questions? Get answers now!

FAQs

Antenna Installation
Antenna Repair
Antenna Upgrades
Antenna Removal
Starlink Installation
Reception Issues

Jump to a Category

Still Have Questions?

If you don’t find the answer you’re looking for, reach out and I’ll be happy to help.

.ıl Signal & Troubleshooting

Why does my TV pixelate or break up?
Pixelation is usually caused by a weak or unstable signal. Common causes include antenna alignment issues, damaged coax cable, loose connections, interference, trees, or severe weather. Check our “Channels” page to see if it’s the weather causing your issues or if you need service.
Why do channels disappear or come and go?
Changing weather, seasonal foliage, nearby construction, signal interference, or equipment issues can cause channels to appear and disappear. A signal evaluation can identify the source of the problem. Try shutting off your LED and fluorescent lights to see if the antenna is picking them up. Other things to check for are wireless chargers, power tool chargers, running laptops or desktop computers, holiday lights, essential oil LED difusers, bug zapper lights, etc.
Why is my antenna worse on sunny days?
TV signals can be affected by atmospheric conditions, signal reflections, and interference. In some locations, reception may actually be worse on certain clear, sunny days than during cloudy weather. Professional testing can identify the cause and improve reliability. Keep in mind TV antenna broadcasts are a wireless signal and are all under the clouds, unlike satellite signals that have to get through them from space. As a result, humid summer, lush foliage, sunny, plus windy days are your biggest culprits for fluctuating TV signals.
Why do some TVs work better than others?
Different TVs have different tuner sensitivity and signal-processing capabilities. One TV may receive a marginal channel perfectly while another struggles with the same signal. Sometimes it’s because some rooms have longer coax wiring before they reach the TV. Other times it’s the TV tuner itself. And in Tablo, HDHomerun, Zapperbox, or Converter boxes, they may have more than one tuner inside, dividing your signal in two.

📡 Antenna Installation

How much does antenna installation cost?
Most installations range from $650–$1,250 depending on signal conditions, roof height, equipment needed, and the number of TVs. A $99 site & signal evaluation is applied to approved work.
How many channels can I get with an antenna?
Most West Michigan homes receive 40–70+ free channels, though actual results vary by location and signal conditions.
Will an antenna work in my area?
Most likely, but every property is different. Trees, terrain, nearby buildings, and distance from broadcast towers all affect reception.
Can one antenna feed multiple TVs?
Yes. Most antenna systems can be connected to multiple TVs using splitters or distribution equipment when designed properly.
Do Smart TVs work with antennas?
Yes. Most Smart TVs include a built-in tuner and can receive free local channels from an antenna while still using streaming apps.

🔧 Repair & Upgrade

How much does antenna repair cost?
Repairs start with a $99 site & signal evaluation, which is applied to approved work. Most repairs range from $125–$350 including the evaluation fee, depending on the problem and parts required.
Why does my TV pixelate or break up?
Pixelation is usually caused by weak signals, damaged cable, loose connections, interference, or antenna alignment issues.
Why do channels disappear or come and go?
Changing weather, seasonal foliage, interference, equipment issues, and signal fluctuations can all cause intermittent channel loss.
Why does my TV work better on cloudy days?
Atmospheric conditions and signal reflections can affect reception. Some homes actually receive certain channels better on cloudy days than clear days.
Can old coax cable cause signal problems?
Absolutely. Water intrusion, corrosion, damaged connectors, and aging cable are common causes of poor reception.

🗑️ Removal

How much does antenna or dish removal cost?
Most removals are $175. Equipment is removed from the roof and placed curbside for disposal by the homeowner. Any jobs that take longer than one hour will be discussed before work proceeds and estimated accordingly. Most jobs take one hour or less.
Should I remove an old satellite dish?
If it’s no longer being used, removal can improve appearance and eliminate unnecessary roof penetrations and hardware.
Will removing an old antenna damage my roof?
No. Mounting points are properly sealed to help protect against future leaks.
Can you remove antennas, dishes, and unused mounts?
Yes. Most roof-mounted antennas, satellite dishes, masts, and related hardware can be removed.
What happens to the equipment after removal?
Removed equipment is typically placed curbside. Haul-away service is not included. Marketplace ads for free scrap metal are the best way to get rid of old material if your garbage service does not allow them in your waste bins.

General Questions

What areas do you service?
Transition TV serves Grand Rapids, Holland, Muskegon, Grand Haven, and many surrounding West Michigan communities. We drive within 100 miles of Grand Haven, but will offer exceptions up to 200 miles for new installations and existing customers.
Do you offer same-day appointments?
Not usually. Most appointments are scheduled in advance to allow adequate time for each customer. We sometimes have next day openings, but generally are booked one to two weeks out.
Do you work on businesses?
Limited commercial work is available, but services are primarily focused on residential customers. Businesses may apply using our online form under webpage: Services >> Commercial.
Can I call or text the business number?
Yes. Calls and text messages are welcome during normal business hours. Text number is reserved for existing clients only. Please do not text our office line at 616-953-6184 as we will not recieve it.
Why choose an antenna over cable?
An antenna provides free local channels with no monthly TV bill, often delivering excellent HD picture quality. The benefits outweigh monthly bills by tens of thousands of dollars over an antenna lifetime. Example: $100 per month x 10 years, is $12,000 in savings minus your initial installation expense of $550 to $1,550 avg. 30 years would be a $36,000 savings compared to cable TV, if you don’t consider inflation: much more in reality. So what are you waiting for? Schedule an evaluation today!

Still Have Questions?

Non-Urgent Form

For questions needing personal review by Jeramie, send him a direct message.

DIRECT CONTACT

Email Me

Servicing West Michigan

We provide in-home services in Grand Rapids, Holland, Muskegon, Grand Haven and the surrounding communities.

ALL SERVICE AREAS →

Ready for Better TV?

Get a professional signal evaluation and find out how much you can save.

Professional

Consultation

Premium

Antenna Service

Support

A Call Away